Refund policy

Overview

At Amritsari Store, we value your satisfaction and strive to provide you with high-quality products. If you are not fully satisfied with your purchase, we’re here to help with easy return and refund options.

1. Returns

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the product must be:
  • Unused and in its original condition
  • In its original packaging
  • Accompanied by the receipt or proof of purchase

Non-returnable items include:

  • Perishable or consumable products (such as food items, spices, etc.)
  • Customized or personalized products
  • Products purchased during clearance or sale

2. Return Process

To initiate a return, please contact our customer support team at
πŸ“§ amritsaristore@gmail.com or πŸ“ž +91-7696733640

Once your request is approved:

  • You will receive instructions on how and where to send your return.
  • You must ship the product back within 5 days of approval.
  • Return shipping costs are borne by the customer unless the product is defective or damaged.

3. Damaged or Defective Products

If you receive a damaged or defective item:

  • Please contact us within 48 hours of delivery.
  • Provide photos or videos showing the issue.
  • After verification, we will offer a replacement or full refund, including shipping costs.

4. Refunds

  • Once we receive and inspect your returned product, we will notify you.
  • If approved, your refund will be processed within 5–7 business days to your original payment method.
  • Shipping charges are non-refundable, unless the return is due to our error.

5. Cancellations

Orders can be cancelled within 12 hours of placing the order, provided they have not yet been shipped.
After dispatch, the order cannot be cancelled.

6. Contact Us

For any questions about returns, refunds, or exchanges, please contact:
πŸ“§ amritsaristore@gmail.com
πŸ“ž +91-7696733640
🌐 www.amritsaristore@gmail.com